| Company
Name: Talent Partner |
| Job
Location: Northwich |
| Job
Status: Full Time |
Job
Description :
Job description & details.
Join Our Team as an Account Manager
Location: London, Thames Valley & Milton Keynes
Working Pattern: Hybrid
Ready to take your career to the next level? We’re looking for an ambitious Account Manager to join our growing Air IT team, helping our clients get the most from their IT while driving long‑term, value‑led partnerships.
Why Air IT?
Since 2005, Air IT has been shaping the future of managed IT and cyber security services for SMEs across the UK. Now bringing together ten like‑minded, high‑performing companies under one vision, we’re proud to be an award‑winning MSP with innovation, collaboration and people at our core.
We invest in our people, support their development, and empower them to deliver outstanding IT and cyber security solutions. As we continue to grow, we’re looking for an Account Manager who thrives in an MSP environment and wants to make a real impact on both client success and business growth.
Your Impact
As an Account Manager at Air IT, you’ll be responsible for managing and growing a portfolio of SME customers across London, the Thames Valley and Milton Keynes. Using a consultative, value‑led approach, you’ll:
Build trusted, long‑term relationships with key client stakeholders
Drive account retention, satisfaction and revenue growth
Identify opportunities for service improvement, upsell and cross‑sell
Translate client business needs into tailored IT and cyber security solutions
Act as the main escalation and relationship owner for your accounts
You’ll work closely with our Service Delivery, Technical and Cyber teams to ensure clients receive a consistently excellent experience.
What You’ll Be Doing
Managing a portfolio of MSP clients, acting as their primary point of contact
Identifying and developing opportunities across Air IT’s service portfolio
Running account reviews, QBRs and roadmap discussions
Clearly articulating the value of managed IT, cloud and security services
Collaborating with internal teams to ensure solutions are delivered effectively
Maintaining accurate pipeline and account data within our CRM
What You Bring
Essential
Proven experience as an Account Manager within a Managed Service Provider (MSP) environment
Full UK Driving Licence
Strong relationship‑building skills with the ability to influence at multiple levels
Solid commercial awareness and B2B sales capability
Demonstrable success in meeting or exceeding sales and retention targets
Confidence operating in a fast‑paced, evolving technology landscape
Experience using CRM systems and digital sales workflows
Experience selling a mix of core MSP services, including: Managed IT support & service desk
Microsoft 365
Azure and cloud services
Cyber security solutions (e.g. endpoint security, backup & disaster recovery, SIEM)
The Benefits
Health & Wellbeing
Virtual GP (24/7 access for you & your family)
Employee Assistance Programme (EAP)
Eye care vouchers
Group Life Assurance & Income Protection
Time Off & Life Balance
Celebration Day
Annual Leave Purchase Scheme
2 Paid Volunteering Days
Enhanced Family Leave
Financial & Lifestyle Perks
Cycle to Work & Technology Vouchers
Discounts via Perks at Work
Pension Scheme
Optional Benefits (Opt‑In)
AirPerks flexible benefits
EV Car Scheme (launching February 2026)
AirPerks Rewards Platform (discounts, AirCoins & recognition)
Additional Highlights
Hybrid working
Ongoing learning & development
Social events, competitions & incentives
Discount & cashback schemes
Join the Air IT Family
At Air IT, we’re more than a workplace — we’re a community. We celebrate success, back each other, and push boundaries together. If you’re passionate about building strong client relationships, selling value‑driven IT solutions and growing alongside an ambitious MSP, we’d love to hear from you.
Apply now to join Air IT as an Account Manager and help redefine what great IT partnership looks like.
This role may also be known as Customer Account Manager, Client Success Manager or Sales Consultant.
We are committed to fostering an inclusive, equitable and diverse workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, communities and experiences. If you require any adjustments during the recruitment process, please let us know. |
Job Requirements/
Application Instructions:
Please apply using this link: https://airitcareers.co.uk/job-detail.php?jobid=298517
Or email Selina via email: selina.gibbs@airit.co.uk
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| Salary:
Selina - Talent Team40000 - £45000 |
|
| Contact: |
| Phone: |
| Link: https://www.airit.co.uk/ |
| Address: |
Selina - Talent Team
Talent Partner
No 2, Royal Court, Gadbrook Park, Rudheath
Northwich
CW Crewe
CW9 7UT |
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