Jobs for Disabled People - Employment - Disabled Workers Co-operative

Senior Supporter Experience Specialist (viewed 24 times)

Company Name: Scope
Job Location: London
Job Status: Contract
Job Description : Senior Supporter Experience Specialist Job reference -REQ004513 Fixed term/Secondment until 23 March 2026, Full time (35 hours a week) �40,460 a year London, E15 2GW / Hybrid working 1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We�re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. This is a key role in the Supporter Experience team. You will help us keep our supporters engaged and inspired, making sure every experience they have with Scope is a great one. You will use data, stories and campaigns to help supporters feel informed, valued and inspired to stay involved. You will also work with other teams and partners to make sure every step of the journey is smooth and meaningful. Fixed term/Secondment until 23 March 2026, Full time (35 hours a week) Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home. The role This role is all about creating brilliant experiences for Scope�s amazing supporters - the people who give their time, money and voice to help us create a better future for disabled people. You will: Help plan and monitor how we stay in touch with supporters across channels. Deliver supporter journeys that build loyalty and engagement. Track and report on key results for supporter journeys and email marketing. Work with teams across Scope to make sure supporters feel part of our mission. Work closely with external agencies and keep campaigns on track. For more information about the role�s responsibilities and the skills and experience required, please use the link to the job description. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. About you You will: � Have experience in fundraising, email marketing or supporter journeys. � Be great at writing engaging copy for different audiences. � Be confident using email marketing platforms and CRM systems � Be able to record and analyse campaign reports and track performance. � Be organised and able to manage more than one project at a time. � Be able to build strong relationships with colleagues and agencies. � Be passionate about supporter experience and help to champion this across Scope. It would be great if you also: � Know about disability issues or have lived experience. � Have knowledge of engagement principles and best practice. � Have experience of campaign automation and Dot Digital integration. We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope�s values and contribute to our goal of creating a fair and equal future for disabled people. Our values are being pioneering, courageous, connected, open and fair By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Job Requirements/ Application Instructions: Disabled candidates We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve. Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme. If you require adjustments through your journey with us, please email us via our website. Find out more about asking for adjustments at interview. Equality, Diversity and Inclusion At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Scope benefits We believe hard work deserves reward and recognition. We offer a wide range of benefits including: � 27 days holiday plus bank holidays � Flexible, hybrid and remote working options � Pay progression at 6 months and 2 years � Company pension � Excellent training and career development � Strong colleague networks across disability, race and LGBTQ+ � Discounted gym membership, cycle to work scheme and much more. How to apply Please visit our website via the link and apply online: https://ce0258li.webitrent.com/ce0258li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=019306Bqy9&WVID=684025072G Closing date for applications: 11:59pm GMT, Sunday 19 October 2025.
Salary: recruitment40,460
Contact:
Phone:
Link: https://www.scope.org.uk/
Address:	recruitment Scope 14 East Bay Lane, London London E15 2GW

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