Jobs for Disabled People - Employment - Disabled Workers Co-operative

eCommerce Customer Service Administrator (viewed 15 times)

Company Name: Scope
Job Location: Salford
Job Status: Full Time
Job Description : Job reference: REQ003797 Application closing date 15/10/2024 The eCommerce Customer Service Administrator is responsible for providing timely and accurate administrative support to Scope�s eCommerce team and online customers. Salary: Starting salary of �21,840 with progression as we train you. Location: Based at Scope�s eCommerce Hub (Westlink business park, Unit 19-20, Guide Street, Salford, M50 1BX) Permanent - 35 hours per week. The hub operates from 8am - 8pm, Monday to Sunday. Flexibility will be required as hours will be worked according to a rota and there will be some evening and weekend work. The role The postholder will carry out important administrative tasks such as answering and resolving online customer queries as well as those generated by Scope�s finance and stock management systems. For more information about the role�s responsibilities, and the skills and experience required please use the link to the job description below. About you: To be successful in this role you will - * You will have good interpersonal skills with the ability to build good working relationships at all levels. * You will possess great attention to detail. * Have excellent customer service skills. * You will be proficient in the use of Microsoft Office, in particular Word, Excel and Teams. Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope�s values and our ambition of creating equal futures with disabled people Our values - pioneering, courageous, connected, open, fair By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency. Disabled candidates We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve. Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme. Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website. Equality, diversity and inclusion At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Scope benefits We believe hard work deserves reward and recognition. We offer a wide range of benefits including: 35 days annual leave flexible working (where we can) company pension excellent training and career development strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more. Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for equal futures for disabled people.
Job Requirements/ Application Instructions: If you want to become a Disability Gamechanger, we'd love to hear from you. Please copy and paste this link into your browser to go to the full job description, plus find further information about Scope and our job benefits: https://ce0258li.webitrent.com/ce0258li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d5348579mNT&WVID=684025072G&LANG=USA We welcome all applications by 11:59pm BST on Tuesday 15 October 2024.
Salary: 21840
Contact:
Phone: 0808 800 3333
Link: https://www.scope.org.uk/jobs-at-scope
Address:	Scope Salford M Manchester M50 1BX

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