Note to those Registered on the Disabled Workers Database.
Being registered on the Disabled Workers Database dose not give you membership of the Disabled Workers Co-operative. Registration on the Database is free to disabled workers and it is not necessary to become a member of the Disabled Workers co-operative to be registered. To become a member of the Disabled Workers Co-operative you will need to return the Membership Application form along with your membership subscription.
Only Approved Members can use the Disabled Workers Logo, in conjunction to their unique Membership Number to endorse the products and services they have to offer.
Approved Membership is only open to Members who are Disabled Individuals, or Companies and Organisation's employing a significant number of disabled workers in meaningful employment, who have undergone a customer based evaluation of the services they offer. Approved Members have undertaken to abide by the Disabled Workers Co-operative Approved Member rules and to abide by a Code of Conduct.
The aim of Approved Member status is to give customers an assurance of the level of service they can expect. Approved Members who have formal complaints made about the service they offer, will have the complaint investigated and if the complaint is justified have their Approved Status removed.
Approved Membership Subscription
£30 (plus £20 General Membership) 1st year.
Renewal £10.p.a. (plus £20 General Membership)
Non Profit Organisation:
£40 (plus £20 General Membership) 1st year.
Renewal £20.p.a. (plus £20 General Membership)
£50 (plus £20 General Membership) 1st year.
Renewal £30.p.a. (plus £20 General Membership)
Approved Member Evaluation Process
The evaluation process is dependent on the answers you provide in your application and the feed back from your customers. All the information you provide will be evaluated to determine whether it reflects quality and service customers could reasonably expect. You will be contacted if you have failed the evaluation. Fees for Approved Members status in the 1st year include the evaluation process and are non-refundable in the event of a rejection.
If accepted you will be sent a link to your unique membership logo with your membership number. This logo can be used to promote your products and to identify membership to the Disabled Workers Co-operative
Membership is maintained in the name of one nominated individual nominated.
Members agree to abide by these rules and all prevailing policy and procedure statements as maybe issued from time to time.
The Disabled Workers Co-operative reserve the right to reject applications. Under such circumstances the applicant will be informed in writing of the general reasons for such a rejection.
In the case of rejected applications, applicants may not re-apply for approved membership within a six-month period from the failed application.
Following a second rejection, applicants are entitled to invoke the Disabled Workers Co-operative membership appeals procedure (available upon request when required) for such situations.
Compliance with Code of Conduct & Disabled Workers Co-operative Rules
As a condition of membership, all members must agree to abide by the Disabled Workers Co-operative´s code of conduct and these rules.
Breach of this code or the Disabled Workers Co-operative rules could result in membership suspension.
In the case of a serious breach, the Disabled Workers Co-operative reserves the right to terminate a membership.
Suspension or Termination of Membership
In the event of membership termination a re-application would not receive consideration until a period of not less than twelve months has elapsed since the termination of membership was effected. Such a consideration would take account of member circumstances (relevant to the original termination) that may have changed.
Members that become subject to suspension or termination will not be eligible for subscription refunds.
In cases of termination of Approved Membership, the individual or company must remove all marketing references, to the Disabled Workers Co-operative from statements and logos from all forms of its marketing communication material (in all media formats) including hardcopy documentation (i.e. letterhead stationery).
In the event that false declarations are discovered to have been made, as part of the membership application process, such action will render the member liable for suspension or loss of membership.
Members subject to suspension or termination of membership are entitled to invoke the Disabled Workers Co-operative membership appeals procedure (available upon request when required) for such situations.
Use of Disabled Workers Co-operative Image Material
Disabled Workers Co-operative Logo may not be used under any circumstances except by way of a link to the Disabled Workers Website.
Approved Member Logos with their unique Membership reference numbers may only be used by Approved Members to signify membership of the Disabled Workers Co-operative.
The Disabled Workers Co-operative logos may not be re-sized, modified, edited, cropped, reversed, enhanced, filtered or changed in other way without the written approval of the Disabled Workers Co-operative.
The Disabled Workers Co-operative logos may not be integrated into the graphics, logo or other corporate image projection graphics of either the Member Company or any other party.
Disabled Workers Co-operative logos may not be deployed, in any way whatsoever, on website's or materials of members clients, suppliers or any other third party.
All logos utilized on websites must link to the Disabled Workers Co-operative website.
Only Approved Members may utilize the Disabled Workers Co-operative Approved Member logo or may make written reference to membership in support of soliciting new business, such references must also include a statement to the effect that their business adheres to the Disabled Workers Co-operative Code of Conduct. A link or reference to the location of the Code must accompany such statements.
All tangible or intangible benefits as may accrue to a member under the terms of their membership status are deemed to be non transferable and may not be sold or passed in any other manner to a third party.
Approved Members Code of Conduct
The Disabled Workers Co-operative endeavors to raise awareness of the high level of service offered by disabled people for the benefit of its members and their customers. As a key instrument of achieving this goal, Approved Members members undertake to abide by the Disabled Workers Co-operative rules and code of conduct as a condition of Approved status.
In recognition of the individual characteristic diversity of independent individuals that constitute the membership, this code is not intended to be comprehensive.
Business Conduct - Fair Dealings
Member companies should make every endeavor to ensure that their business conducts it affairs in a professional manner and in so doing, avoid behavior that could bring the Disabled Workers Co-operative and it´s membership into disrepute.
Members should conduct their business affairs on sound, ethical principles and make every endeavor to trade fairly and honestly with employees, clients and suppliers.
Decency and Lawfulness
All members will ensure that marketing material for their business or person is produced in accordance with the following criteria:
That no materials violate the copyright or other intellectual property rights of another party.
That no materials, either promotes illegal activities or provide information about illegal activities that is suggestive, influential or instructional.
That no materials contain content that is sexually explicit, obscene or pornographic content.
That no materials contain content that is offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing or discriminatory on the basis of race, ethnicity, religion, creed, sexual orientation, gender, or disability.
Business Conduct - Dispute Resolution
Should the Disabled Workers Co-operative receive a complaint from a customer or buyer or regarding any aspect of a purchase (or intended purchase) of goods or service from an Approved member:-
Approved Members accept that the Disabled Workers Co-operative will endeavor to bring about a reasonable resolution between both parties with the aim of achieving customer satisfaction.
Members agree to co-operate fully with the Disabled Workers Co-operative and to provide honest disclosure of relevant information that would assist with reaching a settlement. (In cases where the approved member has instructed solicitors, then the Disabled Workers Co-operative will not intervene unless the approved member so wishes).
Whist approved members´ individual commitments may vary, all members should endeavor to make some contribution (during the course of each year) through active participation in development issues of the Disabled Workers Co-operative.
All Members should promote the activities and events of the Disabled Workers Co-operative to attract increased attendance at such functions.
All Members should encourage suitable candidates (companies or individuals) to apply for membership.
No Member may, under any circumstances, purport to represent, speak on behalf of or otherwise act as a representative of the Disabled Workers Co-operative, unless specifically authorised in writing or by the written definition of a role within an authorised working group.
All Members should strive to ensure that their marketing communications to potential clients are clear and unambiguous.
Members should not knowingly make misleading statements (verbally or written) concerning the definition of their deliverable services or the benefits that clients may derive from them.
As a fundamental issue of best practice, member companies should clearly identify quantifiable services related to actual prices, within a written quotation for all work.
The conditions of the above code of professional conduct are subject to periodic reappraisal by a Disabled Workers Co-operative and may therefore change at any time.