Hi John I had need to use the bus to get to work, and I think that the problem of access has been improved with raised pavements etc, and disabled seating. The problem I encountered was that having got on the bus I needed a seat, and if there are no seats because they are full you have to rely on the nicety of the general public to offer you a seat. Little signs on windows asking people to give priority to disabled people do not work. The DDA does not provide any legal requirement to the bus company to ensure that you have a seat to sit on. I have fallen over in the bus, sat on the suitcase bay, and my husband has even had to tell people who are sitting in the reserved seats that he is going to sit me on their lap. That usually works. That is the crunch of the matter, The ACT gets you on the bus; the rest is up to you. Politicians need to try the real world. Kind regards Colleen
The problem is when you pay to go onto a bus your paying for a service, this means if a disabled person comes onto a bus the passengers cannot be made to give up a seat. If they have a seat for a disabled passenger, how do you know the person sitting in the seat is not disabled, she may have one of those hidden disabilities. and what happens if more then one disabled person gets onto the bus at the same time.